Childcare in Norfolk

Vision & Mission

Here you will find a brief outline of some of our main Policies & Procedures which you may find useful.
A detailed copy of our Policies & Procedures are available upon request.


At Hummingbird, our duty of care for children is central to everything we do. We have a detailed Safeguarding Policy, which is available on request, and our Safeguarding Lead Practitioner is Ruth Benton. All staff are responsible for the safety and welfare of the children in our setting.

If we are concerned about a child, we have a duty of care under the Children Act (1989) to refer these concerns to the Norfolk MASH (Multi-Agency Safeguarding Hub) Team.


The setting should be informed if your child is unwell.
In order to safeguard all children we ask that children remain at home for at least 48 hours following their last symptoms of sickness or diarrhoea. The exclusion period on some occasions where illness is at rife will increase to 72 hours. This is to prevent further spread of infection.


The setting may administer prescribed medication to children who have been on their medication and remained at home for at least 24 hours. We will only administer medication after written consent from the parent.
Medicine must be clearly labelled with the original prescription label and childs name.


Should you have any complaints, please speak to the nursery manager.
You may make a complaint in writing or complaint forms are available from the setting.
If you are still unhappy then you can contact Ofsted directly at Picadilly Gate, Store Street, Manchester M1 2WD.

Data Privacy

We, Hummingbird Preschool, are the ‘Data Controller’ under the terms of the Data Protection Act 1998 and the General Data Protection Regulation.
We collect information from you and may receive information about you and your child. This comes under the terms of fair and lawful processing of personal data for lawful purposes of a Childcare Provider.

We hold this personal data and use it to: Support your child’s teaching and learning, monitor and report on your child’s progress; provide appropriate pastoral care, and assess how well the Preschool is doing.

This information includes your child’s contact details, attendance information and personal characteristics such as ethnic group, any exclusion information, where your child goes after leaving us, any special educational needs and relevant medical information. We only share information about you and your child with carefully selected and monitored organisations that are registered with the Information Commissioners Office (ICO) and are also subject to the relevant laws.

We are also required by law to pass some information about you to the Local Authority and the Department for Education (DfE) f you want to see a copy of the information about you that we hold and/or share, please contact the Preschool office@hummingbirdpreschool.co.uk